NeuralCrawl

ServiceNow / robots.txt snapshot

← back to servicenow.com · fetched 2026-06-20T01:10:30Z (18h ago) · HTTP 200 · 7139 bytes · sha256 f67d7426f7df5e6a · raw

final URL: https://www.servicenow.com/robots.txt

1#Directives for all allowed UAs
2
3User-agent: Twitterbot
4Allow: /*?
5
6User-agent: FacebookExternalHit
7Allow: /*?reportID*
8
9User-agent: *
10
11#Start of Dotcom Rules
12#Disallow account
13Disallow: */my-account*
14
15#Disallow DAMs
16Disallow: */content/servicenow/www/locale-sites/*
17Disallow: */content/servicenow/www/locale-sites/*
18Disallow: */content/servicenow/www/language-masters/*
19Disallow: */content/servicenow/www/language-masters/*
20Disallow: */content/servicenow/www/preview/*
21Disallow: */content/now-www/*
22Disallow: */content/dam/servicenow/other-documents/*
23
24#Disallow for QA/testing
25Disallow: */qa-automation-pages*
26Disallow: */qa-test-pages*
27Disallow: */test-folder*
28
29#Disallow for Success
30Disallow: */success/plan/*
31Disallow: */success/deploy/*
32Disallow: */success/optimize/*
33Disallow: */success/extend/*
34Disallow: */success/calculatorProps.html
35Disallow: */success/solution-planner/solution-planner-form.html
36Disallow: */success/value-calculator-form.html
37Disallow: */success/value-calculator-impact-form.html
38Disallow: */success/value-calculator-upgrades-form-1.html
39Disallow: */success/now-creators/account-linking-thankyou.html
40
41#Disallow gated assets, params, and resource filtering
42Disallow: /*?
43Disallow: /*thank-you*
44Disallow: */search-result.html
45Disallow: */resource-thank-you*
46Disallow: */assets.servicenow.com
47
48#Customer Stories
49Allow: /customers.html?page=*
50Disallow: /customers.html?page=*&*
51
52#404 and lang issues
53Disallow: */page-not-found.html
54
55#Events
56Allow: /bin/servicenow/getSessionPath*
57Allow: /events/knowledge/2025/sessions/*?
58Disallow: */events/202*
59Disallow: */events/featured*
60Disallow: /blogs/author/cj-desai
61Disallow: /events/speakers/cj-desai.html
62
63#Components/Resources
64Allow: */content/experience-fragments/*/rise-up/*
65Disallow: */content/experience-fragments/*
66Disallow: */common-components*
67Disallow: */reference-components.html
68Disallow: */reference-components-media.html
69
70#Events
71Allow: */events/world-forum/*?
72
73#JP imperatives and self publishing
74Disallow: /jp/solutions/content-library*
75
76#Embedded assets
77Disallow: */premium*
78
79#Disallow Demos
80Disallow: */demo/*
81
82#Disallow investors and partners
83Disallow: */company/investor-relations/financials/*
84Disallow: */company/investor-relations/events/*
85Disallow: */partners/partner-finder/*-registered.html
86
87#Media
88Allow: */company/media/in-the-news/*
89Disallow: */company/media/press-room/*-pdf
90
91#Disallow schedules
92Disallow: */schedules.html
93Disallow: */schedules-archived.html
94
95#Disallow miscellaneous
96Disallow: */trademarks.html
97Disallow: */geoplugin_activation.html
98Disallow: */now-creators/*
99Disallow: */newsletter-signup.html
100Disallow: */fi/contact-us/sales.html
101#End of Dotcom rules
102
103#Start rules for sub-properties
104#Blogs self-publishing and page rendering
105Disallow: */content/servicenow-blog-docs/*
106Disallow: */blogs/category.html
107Disallow: */blogs/topics.html
108Disallow: */blogs/author.html
109Disallow: */blogs/drafts/*
110Disallow: /uk/blogs/drafts/*
111Disallow: /fr/blogs/drafts/*
112Disallow: /de/blogs/drafts/*
113Disallow: /nl/blogs/drafts/*
114Allow: */media_*?*
115Allow: */blogs/query-index.json?*
116Allow: */blogs/tags.json?*
117#End of Blogs rules
118
119#Community rules
120Disallow: /community/forums/forumtopicprintpage
121Disallow: /community/ideas/ideaprintpage
122Disallow: /community/blogs/blogarticleprintpage
123Disallow: /community/tkb/allarticlesprintpage
124Disallow: /community/tkb/articleprintpage
125Disallow: /community/contests/contestprintpage
126Disallow: /community/media/gallerypage/tab/all/
127Disallow: /community/media/gallerypage/tab/all?
128Disallow: /community/media/gallerypage/tab/all$
129Disallow: /community/media/gallerypage/*/tab/all/
130Disallow: /community/media/gallerypage/*/tab/all?
131Disallow: /community/media/gallerypage/*/tab/all$
132Disallow: /community/media/v*/gallerypage/tab/all/
133Disallow: /community/media/v*/gallerypage/tab/all?
134Disallow: /community/media/v*/gallerypage/tab/all$
135Disallow: /community/media/v*/gallerypage/*/tab/all/
136Disallow: /community/media/v*/gallerypage/*/tab/all?
137Disallow: /community/media/v*/gallerypage/*/tab/all$
138Disallow: /community/help/faqpage
139Disallow: /cgfwn76974/rss
140Disallow: /community/forums/usersonlinepage
141Disallow: /community/forums/recentpostspage
142
143Disallow: *?attachment-id*
144Disallow: /*?t:ac=
145Disallow: /*&t:ac=
146Disallow: /community/util/componentrenderpage
147Disallow: /*:lightboxrendercomponent?
148Disallow: /*:lightboxrendercomponent&
149Disallow: /*:lightboxrendercomponent/
150Disallow: /*?ticket=
151Disallow: /*&ticket=
152
153Disallow: /community/tkb/articlehistorypage
154Disallow: /community/forums/replypage
155Disallow: /community/forums/postpage
156Disallow: /community/notes/composepage
157Disallow: /community/notes/privatenotespage/tab/compose
158Disallow: /community/notes/v1_1/privatenotespage/tab/compose
159Disallow: /community/notifications/notifymoderatorpage
160
161Disallow: /*nobounce
162Disallow: /auth/
163Disallow: /plugins/common/feature/oauth/
164Disallow: /plugins/common/feature/oauth2sso/
165Disallow: /plugins/common/feature/saml/
166Disallow: /plugins/common/feature/openidconnectsso/
167Disallow: /plugins/common/feature/openidsso/
168
169Disallow: /community/contentarchivals/
170
171Disallow: /community/occasions/createoccasionpage
172Disallow: /community/occasions/editoccasionpage
173
174Disallow: /community/blogs/blogworkflowpage
175Disallow: /community/tkb/workflowpage
176
177Disallow: /community/kudos/userpage/user-id/*/tab/
178Disallow: /community/kudos/messagepage/board-id/*/message-id/*/tab/
179Disallow: /*kudosbuttonv2.kudoentity
180
181Disallow: */user/viewprofilepage/user-id*
182Disallow: /community/sign-in.html*
183Disallow: /community/forums/searchpage/*
184Disallow: /community/kudos/*
185Disallow: */highlight/true
186Disallow: /community/s/plugins/*
187Disallow: */kudosleaderboard/*
188Disallow: */filteredbylabelpage/*
189
190Disallow: */authentication/forgotpasswordpage*
191Disallow: */acceptedsolutionsleaderboard*
192Disallow: */userloginpage*
193Disallow: */label-name/*
194Disallow: */forgotpasswordpage*
195Disallow: */usercontributedarticlespage*
196Disallow: */unansweredtopicspage*
197
198Allow: *id=community*
199#End of Community rules
200
201# Start of Docs Rules
202User-agent: *
203Disallow: /docs
204Allow: /docs/$
205Allow: /docs/home
206Allow: /llms.txt
207Allow: /docs/r/*
208Allow: /docs/v/u/*
209Allow: /docs/go/*
210Allow: /docs/access/sources/*/*
211Allow: /docs/reader/*/root
212Allow: /docs/reader/*/*
213Allow: /docs/viewer/document/*
214Allow: /docs/p/*
215Allow: /docs/api/khub/documents/*/content
216Allow: /docs/sitemap.xml
217Allow: /docs/sitemap/home.xml
218Allow: /docs/sitemap/pages.xml
219Allow: /docs/sitemap/structured/*.xml
220Allow: /docs/sitemap/unstructured/*.xml
221Allow: /docs/favicon.ico
222Allow: /docs/de-DE/bundle/*
223Allow: /docs/fr-FR/bundle/*
224Allow: /docs/ja-JP/bundle/*
225Allow: /docs/ko-KR/bundle/*
226Allow: /docs/pt-BR/bundle/*
227Allow: /docs/scripts/*
228Allow: /docs/stylesheets/*
229Allow: /docs/portal-asset/*
230Allow: /docs/internal/api/webapp/*
231Allow: /docs/api/khub/maps/*
232Allow: /docs/third-party/*
233Allow: /docs/fluidtopicsclient
234
235#End of Docs rules
236
237#UA Directives
238User-agent: CCBot
239Disallow: /
240User-agent: Omgilibot
241Disallow: /
242
243#ServiceNow Sitemaps for UAs to crawl
244Sitemap: https://www.servicenow.com/sitemap.xml
245Sitemap: https://www.servicenow.com/blogs/sitemap.xml
246Sitemap: https://www.servicenow.com/docs/sitemap.xml